Quality Care Management Support
QC
Life Coaches
Quality Care Management Support
80 Rectory Dr, Coventry CV7 9PD
# Business Description
Quality Care Management Support, based in Coventry, is a specialist consultancy helping care providers achieve and maintain outstanding CQC compliance. Founded by Paula Cashmore RGN, the business focuses on preparing social care organisations for regulatory inspections and improving quality standards across CQC-regulated settings.
Paula brings 40+ years of experience in care, having worked as a Registered Manager, Regional Manager, unit lead, and nurse across both small and large social care organisations. She previously served as a CCG quality monitoring officer for NHS Birmingham, giving her deep insight into what inspectors look for.
The business distinguishes itself through personalised, on-site support combined with accessible online resources. Rather than generic consultancy, Paula works directly with care teams to identify vulnerabilities, implement improvements, and build confidence. Her "Mary Poppins of Social Care" branding reflects her practical, solution-focused approach—she brings expertise directly into settings rather than offering theoretical advice.
Services span mock inspections, medication audits, quality improvement programmes, and management mentoring. The business also offers flexible remote support through the Achievable Care Quality Community membership platform, catering to providers needing ongoing guidance without permanent on-site consultants.
Client testimonials emphasise the tangible value delivered—catching overlooked issues, building understanding, and providing practical support when needed. Paula's combination of clinical background, extensive management experience, and regulatory knowledge makes her particularly effective at bridging the gap between day-to-day care operations and CQC standards.
Quality Care Management Support, based in Coventry, is a specialist consultancy helping care providers achieve and maintain outstanding CQC compliance. Founded by Paula Cashmore RGN, the business focuses on preparing social care organisations for regulatory inspections and improving quality standards across CQC-regulated settings.
Paula brings 40+ years of experience in care, having worked as a Registered Manager, Regional Manager, unit lead, and nurse across both small and large social care organisations. She previously served as a CCG quality monitoring officer for NHS Birmingham, giving her deep insight into what inspectors look for.
The business distinguishes itself through personalised, on-site support combined with accessible online resources. Rather than generic consultancy, Paula works directly with care teams to identify vulnerabilities, implement improvements, and build confidence. Her "Mary Poppins of Social Care" branding reflects her practical, solution-focused approach—she brings expertise directly into settings rather than offering theoretical advice.
Services span mock inspections, medication audits, quality improvement programmes, and management mentoring. The business also offers flexible remote support through the Achievable Care Quality Community membership platform, catering to providers needing ongoing guidance without permanent on-site consultants.
Client testimonials emphasise the tangible value delivered—catching overlooked issues, building understanding, and providing practical support when needed. Paula's combination of clinical background, extensive management experience, and regulatory knowledge makes her particularly effective at bridging the gap between day-to-day care operations and CQC standards.
Services offered
Mock InspectionsMedication Process AuditsQuality Improvement ProgrammesManagement Support and MentoringRemote One-Off ConsultationsOngoing Online Support MembershipsCQC Readiness AssessmentCare Quality Auditing